We are not running exams in China at the moment. We hope to restart exams in the future and will provide updates here and on our dates and fees page.

我们目前没有在中国大陆举办任何考试。我们希望将来重新举办考试。请关注我们的网站以获取最新消息。

Our phone lines will be closing at 12pm on Friday 26th November for staff training. Service will be available again at 9am on Monday 29th November. If you need to contact us in the meantime, please use the contact form below.

Contact us

Latest News and Exam Updates

The latest information about our exams is available on our Latest Updates page.

Exam session dates and booking periods for 2021

See our Dates and Fees page.

Refunds for exams from January to September 2021

During this period you do not need to contact us to request a refund. However, it will help us if the person who made the entry logs in to their account and cancels the exam, if available to do so. For full details on this latest update to our refund policy and when you can expect to receive your refund, please see our Latest Updates page.

ABRSM Shop

Our online shop is open, please visit ABRSM Shop. The customer service team for the shop will be available as usual except for UK public holidays.

What we do with your information

ABRSM and ABRSM Publishing will use the personal information that you provide in accordance with applicable data protection laws and our privacy policy (see abrsm.org/privacypolicy). We will process your personal information to carry out our obligations under any contract between you and us, and where otherwise reasonably necessary for our purposes. ABRSM is registered as a data controller with the UK Information Commissioner’s Office under registration number Z6618494. ABRSM Publishing is registered as a data controller with the UK Information Commissioner’s Office under registration number Z6329415.



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Contact your Local Representatives

Local exam centres are overseen by Local Representatives, who can answer general enquiries from local teachers, parents and candidates.

Customer service team

Our customer service team is available Monday to Friday: 9.00am – 5.00pm (BST).

Our top priority is to support anyone booking or taking exams. It will help us to respond more quickly if you contact us by phone for more urgent enquiries and use the ‘contact us’ form on this page for anything else.

Our phone lines are open Monday to Friday, 9am to 1pm (BST): +44 (0)20 7636 5400

Address

ABRSM
4 London Wall Place
London
EC2Y 5AU

We are based in Salters’ Hall and the entrance is on Fore Street.

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